At GSK Cut, a brand of GSK Corporation, we strive to ensure a smooth and satisfactory experience for all our customers. Please read our Cancellation & Refund Policy carefully before making a purchase.
1. Order Cancellation
Orders can be cancelled within 24 hours of placing the order or before the order has been dispatched, whichever is earlier.
To cancel an order, please contact us immediately via:
Email: gskcorporation.in@gmail.com
Phone: +91 77419 75806Once the product is shipped, cancellations are no longer possible.
2. Return & Replacement Policy
We offer return or replacement under the following conditions:
Product is damaged, defective, or not as described.
Wrong product is delivered.
Return request is raised within 7 days of delivery.
Product is unused, with original packaging and tags intact.
Replacement Process:
If eligible, you may opt for a replacement instead of a refund.
We will inspect the returned product before initiating the replacement.
Return Pickup:
We offer reverse pickup in eligible locations.
In case your area is not serviceable, you can ship the product back. We will reimburse shipping charges up to ₹70.
3. Refund Policy
Refunds will be provided in the following scenarios:
Cancellation before dispatch.
Returned product passes quality inspection.
Product is out of stock and cannot be replaced.
Refund Timeline:
Refund will be processed within 5-7 business days from approval.
Refunds are credited to the original payment method (Card/UPI/Net Banking).
Non-Refundable Situations:
Used, damaged, or misused products.
Products without original packaging or missing accessories.
Customized or made-to-order products.
4. Need Help?
If you have any queries related to your order, returns, or refunds:
Email: gskcorporation.in@gmail.com
Phone: +91 77419 75806
Timings: Sunday to Friday, 10 AM to 6 PM
Legal Notice
This policy is in compliance with the Consumer Protection Act, 2019 and E-Commerce Rules, 2020. We maintain all transaction and return records as required by law.
Thank you for shopping with GSK Cut – Tools You Can Trust.